Taking Your Workers’ Pulse to Act More Effectively
How an engagement survey enabled an organization to understand its teams’ level of engagement, clarify its mission and values, and target concrete actions to improve the work climate.
Employee engagement survey
All employees (office + field)
Web survey + QR codes / access without email
Report, dashboards, presentation to managers
Objectives of the Mandate
The engagement survey aimed to:
Measure employees’ overall engagement and satisfaction;
Assess awareness of and buy-in to the mission and values;
- Document perceptions on key dimensions: leadership, culture, climate, collaboration, recognition, well-being, development;
Identify strengths and pain points by department, division, or position type;
Establish tracking indicators (engagement scores, eNPS, intent to stay, etc.) to monitor changes over time;
Inform an HR action plan and an internal communications plan around the mission, values, and desired culture.
Our Approach to the Engagement Survey
Step 1 – Scoping and co-development
Step 1 – Scoping and co-development
Step 2 – Questionnaire design
Development of a custom questionnaire covering: engagement, satisfaction, leadership, culture, collaboration, working conditions, recognition, well-being, development, innovation, and autonomy.
Addition of a specific module on mission and values: understanding, buy-in, perceived consistency with management practices.
Target length: 10 to 15 minutes, with a few open-ended questions to gather key comments.
Step 3 – Data collection from all employees
Survey launched on a secure platform, with a web link sent to employees with email addresses, and distribution of QR codes / posters to reach those without computer access.
Planned reminders and participation tracking by department or job type to ensure good representativeness.
Step 4 – Analysis and reporting
Construction of engagement and satisfaction indices by theme, with analysis by segment (division, department, position type, seniority).
Synthesis of open-ended comments by major theme.
Production of a visual report and dashboards, followed by a presentation to managers to interpret the results and identify action priorities.
Results: What the Organization Gained
At the end of the engagement survey, the organization had:
A clear portrait of engagement levels and the levers that support them;
A better understanding of the mission and values as experienced and seen by employees;
A structured list of strengths to build on and priority pain points to address (communication, recognition, workload, cross-departmental collaboration, etc.);
Tracking indicators to measure the effect of actions over time;
A factual basis to inform internal workshops (mission, values, culture) and a motivating action plan.
Why Entrust Your Engagement Surveys to BIP Recherche?
Engagement surveys, satisfaction, employee experience.
Office employees, field workers, workers without email, atypical schedules (web, QR, intercepts, telephone).
Processes aligned with ISO 27001 and ISO 20252.
Accessible results, clear priorities, and deliverables designed to support your HR plans.
Considering an Engagement Survey?
Would you like to take your teams’ pulse, measure buy-in to your mission and values, or track changes in engagement over time?
We can help you design and conduct a custom survey and turn the results into a concrete action plan.
