Case Study
NETendances Tracking

NETendances is a benchmark series in Quebec. BIP Recherche has contributed to this program since the days when CEFRIO was responsible for it, and today continues its support with the Académie de la transformation numérique (ATN) at Université Laval, ensuring rigorous data production, wave after wave.

Our contribution is long-term: programming, data collection, fieldwork monitoring, quality control, weighting, and production of the tables that enable the ATN to use and publish results that are comparable over time.

Mandate

Continuous tracking: production of NETendances data (online survey)

Client

Académie de la transformation numérique (ATN) – Université Laval

Target

Quebec population aged 18 and over (FR/EN), with representativeness quotas

Outcome

A robust database and weighted cross-tabulations enabling indicator tracking and wave-over-wave comparisons.

Background: Maintaining Reliable, Comparable, Up-to-Date Indicators

To fulfill its role as an observatory, NETendances must be able to measure changes in behaviours and perceptions over time. This requires a tracking mechanism that balances:

Documenting the evolution of usage, perceptions, and trends (comparisons over time)
Maintaining a structured, reusable, cumulative database
Ensuring representativeness through quotas (gender, age, region) and consistent execution
Producing standardized deliverables (tables / databases) to facilitate use and publication

BIP Recherche was mandated to turn a body of data (surveys, interviews, statistics) into a structured, clear, and actionable sectoral diagnostic.

Our Approach: Tracking Built to Last

1. Methodological framework

Each wave follows a logic of continuity: questionnaire architecture, consistent wording, comparability rules, and tracking parameters.

2. Programming, validation, and pretesting

BIP handles the digitization, programming, and online deployment, then carries out validations and pretests to ensure data quality.

3. Data collection and fieldwork monitoring

Data is collected online from Quebec panellists, in French and English, with representativeness quotas.

collection: 2 to 3 weeks
indicative volume: 1,000 respondents per month
questionnaire: estimated length of 8 to 10 minutes, balancing cross-cutting, thematic, and sociodemographic questions

4. Quality control, weighting, and output preparation

BIP finalizes the coding (as needed), performs verifications, applies weighting, and prepares standardized outputs.

Note: NETendances is best known for the content published to the public by the ATN. On our side, our primary role is data production — and we can also contribute to analysis and presentation when required.

Results: What the ATN Gains from This Mechanism

At the end of each wave, the ATN has:

reliable, consistent data, comparable over time
measurable, reproducible indicators (tracking logic)
structured tables and databases, facilitating internal use and publication

NETendances thus becomes a lasting asset: a data series that grows stronger year after year.

Why Entrust a Tracking Study to BIP Recherche?

Rigour and continuity

Our approach is designed for recurrence: consistency, documentation, quality control, and adherence to timelines.

Operational and technical capacity

Programming, data collection, and fieldwork management handled by our teams, with monitoring mechanisms.

A framework of trust (quality & security)

BIP Recherche is committed to compliance with ISO 20252:2019 (through CRIC accreditation) and is ISO/IEC 27001:2022 certified in information security.

Do You Have a Recurring Research Project?

Would you like to discuss a tracking mechanism, a barometer, or a longitudinal study (cadence, “core + modules” architecture, deliverables, comparability)?

Case Study NETendances Tracking